INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. How can I contact customer support?
You can reach us by email at your email address or by using the contact form on this page. We aim to respond within 24 hours.
2. What are your business hours?
Our customer support is available Monday to Friday, from 9:00 AM to 5:00 PM (CET).
3. Where are you located?
Our company is based in Belgium. For shipping and returns, please refer to your order confirmation for our return address.
4. Can I track my order?
Yes, you will receive a tracking number via email once your order is shipped. You can use this number to track your package online.
INFORMATION ABOUT US